In accordance with the Act on the Protection of Personal Information, the Company will respond to requests from the person concerned or his/her representative for notification of the purpose of use, disclosure, correction, addition, or deletion of content, or suspension of provision to a third party (below, collectively referred to as "disclosure, etc.") of personal information in its possession.

Please note that the following personal information is not subject to disclosure, etc.

1. Cases in which there is a risk of harm to the life, body, property, or other rights or interests of the individual or a third party
2. Cases in which such personal information may encourage or induce illegal or unjust acts
3. Cases in which disclosure of the existence or non-existence of such personal information may interfere with the prevention, suppression, or investigation of crimes, or with the maintenance of public safety and order.
4. Cases in which the Company is contracted with a business and it does not have the authority to disclose the personal information under the contract
5. Cases in which the address stated in the application form or on the documents for identification does not match the registered address for companies of Sinanen Holdings, or when the identity of the applicant cannot be confirmed by any reasonable method
6. Cases in which personal information has already been disposed of or eliminated

Purposes of use of personal information

For the purpose of use of personal information, please refer to "2. Purposes of acquisition and use" in Handling of Personal Information Protection.

If the purpose of use of personal information cannot be confirmed in "2. Purposes of acquisition and use" above, we will respond to requests for disclosure of the purposes of use.

Contact for requests for disclosure, etc.

To make a request for disclosure, etc., please send the prescribed application form with the necessary documents attached to the following address by delivery-certified or simplified registered mail or any other method that leaves a record of delivery. Please note that we will not be able to return any documents sent to us.
Please note that we cannot accept requests made in person at our company.

Zip code 140-0002
1-39-20 Higashi-Shinagawa, Shinagawa-ku, Tokyo

Sinanen Holdings Co., Ltd.
Risk Management Team, Business Administration Department

Documents, etc. to be submitted upon request for disclosure, etc.

1.Personal Information Disclosure Request Form (PDF)

2.Documents for identification
Please send a copy of any one of the following. In each case, the documents must make it possible to confirm the same address and name of the person who entered the information to be disclosed in the Personal Information Disclosure Request Form. Please note that if the following documents contain the registered domicile, medical record (insured person's symbol, number, or insurer number), or basic pension number, please submit the documents with this information masked.

(1) In the case of a request from the individual

1. Driver's license (if the address, etc. has been changed, the reverse side should also be submitted)
2. Passport issued on or before February 3, 2020 (photo and address page)
3. Passport issued on or after February 4, 2020 (photo page) + certificate of residence (without personal number; the same applies below) or utility bill receipt
4. My number card
5. National health insurance card + certificate of residence or utility bill receipt
6. National pension book
7. Resident card or special permanent resident certificate

(2) In the case of a request from a representative

If the representative making the request for disclosure, etc. is a legal representative of a minor or an adult ward, or an agent entrusted with the request for disclosure, etc., please enclose the following documents (A. or B.) in addition to the documents stated in (1) above.

Handling fees, etc. for requests for disclosure, etc.

A handling fee of 1,000 yen (including tax) will be charged for each request for disclosure of personal information or notification of purpose of use. Please enclose a fixed postal money order for 1,000 yen with the submitted documents.

* No handling fee is required for requests for correction, addition, deletion, suspension of use, deletion, or suspension of provision to third parties.

* Please note that you are responsible for the cost of purchasing the fixed postal money order and postage to us.

* If the handling fee is insufficient or not enclosed, we will notify you to that effect. If payment is not made within the prescribed period, we will assume that there has been no request for disclosure or notification of purpose of use.

Method of response to requests for disclosure, etc.

We will respond in writing to the address provided in the Personal Information Disclosure Request Form by personal delivery service. Please allow at least two weeks from the time all documents, etc. submitted for a request for disclosure, etc. arrive at the Company to the time of our response. Please note that there may be a longer delay in responding to your request if our reception desk is busy or for other business reasons.

* If any of the submitted documents are incomplete or insufficient, we will return them to you by mail with a note to that effect. In that case, please send all required documents and a fixed postal money order enclosed once more. Please note that if you do not send the documents by mail again, we will assume that you have not made a request for disclosure.

Purpose of use of personal information obtained in connection with a request for disclosure, etc.

Personal information obtained in connection with a request for disclosure, etc. will be handled only to the extent necessary for the request for disclosure, etc. Please note that the submitted documents will not be returned. The submitted documents will be properly stored and disposed of after the response to the request for disclosure, etc. is completed.

Establishment of a contact point for inquiries on personal information

Any comments, questions, complaints, or other inquiries regarding personal information should be addressed to the following:
Risk Management Team, Business Administration Department, Sinanen Holdings Co., Ltd.
Tel: +81-3-6478-7802

Revision of provisions concerning requests for disclosure, etc.

Provisions regarding requests for disclosure, etc., may be partially revised as necessary. Please check this page each time you make a request for disclosure, etc.

Established on November 1, 2022
Last update: July 29,2024